the courtesy and professionalism shown by Richard and his staff was exemplary
Last year I purchased a 35 foot Bertram, through an agent in the US at a price which included delivery to NZ. The agent failed to honour the contract in respect of delivering the boat to NZ. I then approached Taurus Logistics, Mr Richard Hack, to see if they would take over delivery of the boat from the US to NZ.
A distressed Customer contacted us after he purchased a Bertram as a "Package deal" from a US boat dealer. The seller was supposed to arrange all shipping to NZ in their price, but after months of delays they reneged.
"They (Taurus Logistics) agreed to take on the job, knowing it would be a difficult task due to the indifference of the agent and the logistics of moving the boat from San Diego to LA for shipment. Boat Shipping showed their capabilities, willingness and ability to overcome numerous problems as they came up."
We were called in to get it uplifted from the delinquent seller and get the job done. Much work was required to prep it for shipping, including removal of the flybridge, cleaning, fumigation, and shrink wrapping.
"Throughout the operation I was kept informed as to progress on a daily basis and the courtesy and professionalism shown by Richard and his staff was exemplary."